privacy policy

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

How long we keep information

Who we share information with

How to complain

Helpline number: 0303 123 1113

Last updated March 2026